Issue with activating benefit

Question

i've been trying to activate my msdn office 365 benefit for quite a while. the problem is in the office 365 system - can anyone help me?

i get the dreaded error message,

the service you’re subscribing to isn’t available for one of the following reasons:

• it’s no longer offered by microsoft.
• you’ve already tried this service. you can sign up for a trial only once.
• the beta or trial you’re requesting has expired.
• the promotion code has already been used.

the path i took was:

then

when i click on the portal link, the error message comes up immediately. i spend 6+ hours this week bouncing through all departments at msdn and office 365. the conclusion was that the office 365 portal doesn't like something about me and no one can tell me what it is. msdn has confirmed that i have the benefit and the problem isn't on their end. would someone please help?

thanks, rick

Answer 1

Hi all,

If you encounter the issue when signing up for an Office 365 Developer subscription as this threadmentioned, we suggest you contact our MSDN Subscriptions Customer Service Centers from link below to get dedicated help:

https://msdn.microsoft.com/subscriptions/aa948875.aspx

Other community members are welcome to share any suggestions if you have related experience to solve such kind of issues.

Thanks,

Daizy

Answer 2

Hello,

I have the same issue could you please help me ?

Thanks,

Sohaib,

Answer 3

Hi RickHan,

We have not heard from you for a while. Could you share any requested information with us so we can move on?

Thanks,

April

Answer 4

Hi RickHan,

Do you want to add the MSDN to the Office 365 subscription? If so, please share with us your Office 365 tenant information via Private Message. We’ll help you check some information from back end. Click this link to access your Private Message: https://community.office365.com/en-us/user/conversations

Regards,

Jerry

Answer 5

My images do not appear. Please send an email and I will forward them.

Also, there is an error message in the html for "The Service.."

this.DiagnosticsTraceWindow=null,this.AccessDeniedErrorNumber=-2146828218,

Thanks, Rick