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Inserting a comment bubble causing Word to crash

Anonymous
2015-11-16T08:54:06+00:00

Just since yesterday whenever I try to insert a comment bubble into my Word document word stops responding, crashes, and has to reopen.  I've been using Word 365 for months with comments inserted with no problem.  I have to index items and the comments help me find them later. Very frustrating.  Any ideas what's causing it?

Microsoft 365 and Office | Word | For home | Windows

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Paul Edstein 82,861 Reputation points Volunteer Moderator
2015-11-16T09:07:03+00:00

It's possible the document has acquired some for of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

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