OneNote Share: Error Code: 0x88ffc008

Question

I've read the msgs and cannot find an answer to this...

I'm using OneNote - Office 16 on a PC using MS Office 365 ProPlus (not on PC web), I have one Notebook that I was able to share successfully. I created a new one, tried to share then got the msg:  "The server couldn't complete this action. Error Code: 0x88ffc008"

I tried:

1. Switching to another Notebook, then switching back to try to share: Fail
2. Closing OneNote and re-opening: Fail
3. Restart PC, re-open OneNote: Fail
4. Create a new Notebook and try to share it: Fail
5. Try to share a notebook that already existed: Fail
6. Opened Excel and tried to share a file: Success
7. Ran Quick Repair on MS Office: Fail
8. Restart PC try to share Notebook: Fail; new Notebook: Fail; original Notebook: Success
9. Ran Online Repair on MS Office, it re-installed Office: Fail

So that's where I'm at.  Please help. Thank you

Answer 1

I'm still having this problem.  It apparently is some bug that was introduced into 1N.  Is there any hope of getting it resolved?

Answer 2

I was having the same error and nothing seems to correct it.

Today I'm having a slow day at work and started playing around. I noticed all the files that i could NOT share was actually stored in a a folder labeled Documents2 on my OneDrive. All the files that were sharing correctly was stored in the folder Documents on the OneDrive. 

So i moved them from the Documents2 folder to the Documents. I then deleted the folders in my wife's OneNote and then sent her new share links. Now everything is working fine.

I'm not sure how the Documents2 folder was created and I don't understand why that would matter? I would think the software would be smart enough to handle a different location without throwing up the error code. So that makes me wonder if I can only share files that are in the Documents folder. I have run out of time to play around with it, but maybe this will give you some hope.

Answer 3

Hi,

Let us install all the updates and check if it helps.

If issue persist, let us create a new windows user account and check.

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-10

Hope this information helps you. Please let us know if you need additional information.

Thank you,

Answer 4

Hello, here is a screen print of the locations.  Thank you for helping. 

FYI, I went onto OneNote in the Cloud and I believe I was able to share the Notebook, but still showing an error that I cannot share or even view who it’s shared with on my MS Office version on the PC.

I was hoping it would be resolved after complete shutdown and starting fresh this morning, but no…

Answer 5

Hi Karen,

Welcome to Microsoft Community.

I would like to know where the notebooks are stored/saved.

Where are you trying to open the notebook from?

Do come back with the required information and we would be glad to assist.

Thank you.