Remote Move Request

Question

Hello,

I am migrating my Exchange Server 2010 Service Pack 3 Update Rollup 10 14.3.248.2, to Exchange Online, the hybrid configuration is OK, but I have some problems in moving the mailbox to the online exchange, some attempts the moves are completed successfully and others have errors, the accounts have the same characteristics, the same configurations.

 in an attempt to move some of them show the error below:

01/03/2016 13:31:48 [AM2PR09MB0323] '' created move request.

01/03/2016 13:32:48 [DB5PR09MB0646] The Microsoft Exchange Mailbox Replication service 'DB5PR09MB0646.eurprd09.prod.outlook.com' (15.1.415.22 caps:03FFFF) is examining the request.

01/03/2016 13:32:48 [DB5PR09MB0646] Connected to target mailbox 'dominio.onmicrosoft.com\85de7c36-1e95-49ba-9a76-c2e661372319 (Primary)', database 'EURPR09DG041-db012', Mailbox server 'DB5PR09MB0646.eurprd09.prod.outlook.com' Version 15.1 (Build 415.0).

01/03/2016 13:33:32 [DB5PR09MB0646] Transient error EndpointNotFoundTransientException has occurred. The system will retry (1/600).01/03/2016 13:37:45 [DB5PR09MB0646] The Microsoft Exchange Mailbox Replication service 'DB5PR09MB0646.eurprd09.prod.outlook.com' (15.1.415.22 caps:03FFFF) is examining the request.

however sometimes I try to migrate the same account that was submitted error and migration is completed 100% without displaying errors.

I noticed the different in the case of a batch that had error and it worked is that the moves that have been successfully concluded the servers used to start AM4PR .......

02/03/2016 12:42:02 [AM2PR09MB0323] '' created move request.

02/03/2016 12:44:00 [AM4PR09MB0724] The Microsoft Exchange Mailbox Replication service 'AM4PR09MB0724.eurprd09.prod.outlook.com' (15.1.427.15 caps:03FFFF) is examining the request.

and all attempts that had errors the servers used are:

The Microsoft Exchange Mailbox Replication service 'DB5PR09MB0646.eurprd09.prod.outlook.com'

The Microsoft Exchange Mailbox Replication service 'HE1PR09MB0778.eurprd09.prod.outlook.com'

The Microsoft Exchange Mailbox Replication service 'HE1PR09MB0699.eurprd09.prod.outlook.com'

The Microsoft Exchange Mailbox Replication service 'VI1PR09MB0654.eurprd09.prod.outlook.com'

Error

01/03/2016 13:35:17 [DB5PR09MB0646] Connected to target mailbox 'dominio.onmicrosoft.com\85de7c36-1e95-49ba-9a76-c2e661372319 (Primary)', database 'EURPR09DG041-db012', Mailbox server 'DB5PR09MB0646.eurprd09.prod.outlook.com' Version 15.1 (Build 415.0).

01/03/2016 13:36:00 [DB5PR09MB0646] Transient error EndpointNotFoundTransientException has occurred. The system will retry (3/600).

01/03/2016 13:36:30 [DB5PR09MB0646] The Microsoft Exchange Mailbox Replication service 'DB5PR09MB0646.eurprd09.prod.outlook.com' (15.1.415.22 caps:03FFFF) is examining the request.

I don´t know if it means anything, however it was the only difference I could identify. someone has gone through similar problems?

Answer 1

Thanks for you replay,

I identified the problem, it was IP address blocked in my firewall.

thanks...

Answer 2

Hi DanielaOnetto,

Migration error could be related to multiple factors, such as connection issue, temporary network issue (sometimes, this kind of issue could be resolved after we re-try the migration), etc. May I collect some information to analyze it?

1. The officially supported hybrid configuration is: use Hybrid Configuration Wizard (HCW) to deploy Hybrid. Then, in Office 365 Exchange Admin Center, we can use Remote Move Migration wizard to migrate mailboxes.

How did you deploy Hybrid?

2. When the issue happens, could you provide the entire migration error report for analysis?
3. We can use PowerShell commands to check detailed migration information.

a. Connect PowerShell to Exchange Online: https://technet.microsoft.com/library/jj984289(v=exchg.160).aspx

b. Then run the following commands:

Get-MigrationBatch | fl

Get-MigrationStatistics | fl

Get-MigrationUserStatistics -Identity *** Email address is removed for privacy *** -IncludeReport | FL

Get-MigrationUser *** Email address is removed for privacy *** | fl

Note: *** Email address is removed for privacy *** is the problematic user.

To protect your privacy, I have sent a private message to request the migration report and PowerShell outputs. Please use this link to access the private message: https://community.office365.com/user/conversations

With the detailed information, I will further check it.

Thanks,

Young