Office 365 2016 update path

Question

I have used the Office 2016 Deployment Tool to install Office 365.

https://www.microsoft.com/en-us/download/confirmation.aspx?id=49117

I followed the guide below to setup the install via SCCM and this works fine. The only item I had to change was the detection method because the path is different for Office 365 2016 C:\Program Files (x86)\Microsoft Office\root\Office16.

https://gallery.technet.microsoft.com/office365/How-To-Deploying-Office-70e8b1eb

I have setup an update path on a DFS share and pointed the update path to this during the install.

<Updates Enabled="TRUE" UpdatePath="\OurDomain.com\Office365\Files\Updates" />

https://blogs.technet.microsoft.com/office_resource_kit/2014/01/28/managing-updates-for-office-365-proplus-part-2/

Updates are not being installed automatically and when I try to kick them off manually using "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /Update User displaylevel=True nothing happens.

http://blogs.technet.com/b/odsupport/archive/2015/04/27/updating-office-365-clients-from-a-network-location.aspx

I have checked the registry entry for the UpdateUrl and this appears to be correct HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\UpdateUrl.

Does anyone have any good ideas on how to get the Office 365 2016 updates to work from a DFS share or a better way to update?

Answer 1

I have been informed there is no difference in function between Office 365 and Office 2016. So we will use Office 2016 to connect to SharePoint Online, Onedrive, Skype and exchange online until the install and upgrading of Office 365 has been improved.

Answer 2

Maybe I need to add \Office\Data at the end of the UpdatePath ie UpdatePath="\OurDomain.com\Office365\Files\Updates\Office\Data"

Answer 3

sorry for the delayed reply.

1. when i click on update now nothing happens.
2. <!-- use for installing office 365 proplus 2016 32bit for the production environment -->

<configuration>

 <add officeclientedition="32" >

     <product id="o365proplusretail">

       <language id="en-us" />

     </product>

 </add>

<updates enabled="true" updatepath="\ourdomain.com\office365\files\updates" />

<display level="none" accepteula="true" />

<logging name="officesetup.txt" path="%temp%" />

</configuration>

3. yes i can access the update path.

i ran "c:\program files\common files\microsoft shared\clicktorun\officec2rclient.exe" /update again last night.

this morning i was able to click on update and received information back that the update would close down the office software. i then receive the attached message.

Answer 4

Hi Duncan,

Could you clarify the points above so we can understand the situation and better help you?

Regards,

Spike

Answer 5

Hi Duncan,

To better understand the situation, I’d like to confirm the following information:

1. Open any Office app > File > Account >under Product Information, click Update Options > Update Now. Check if the update works fine.
2. The configuration(xml) file you used with ODT.
3. Can you access the update path \OurDomain.com\Office365\Files\Updates successfully? Are there any update files in that folder?
4. For the “Updates are not being installed automatically”, could you let us know more details about “The Picture Library Slideshow Web Part missing”? When did this issue happen? If it’s convenient, would you mind providing some related images for our comparison?

To upload screenshots, you can click Use rich formatting and then click the icon of Insert/Edit Media.

Please post back if you have any updates.

Regards,

Spike