Error while migrating a large mailbox with Remote Move

Question

Hi,

We are trying to migrate a 12GB mailbox to Exchange Online but we are getting “Completion Failed” status error. We were able to move bigger mailboxes earlier and we can still migrate smaller mailboxes. We have Exchange 2010 environment.

Error:

Data migrated: 0 B ‎(0 bytes)‎

Migration rate: 0 B ‎(0 bytes)‎

Error: MigrationMRSPermanentException: Error: The call to ‎'post.domain.com/.../mrsproxy.svc server.domain.local ‎(14.3.227.0 caps:05FFFF)‎‎' failed. Error details: The message with Action ‎'tempuri.org/.../IMailbox_StartIsInteg‎' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch ‎(mismatched Actions between sender and receiver)‎ or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding ‎(including security requirements, e.g. Message, Transport, None)‎.. --> The message with Action ‎'tempuri.org/.../IMailbox_StartIsInteg‎' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch ‎(mismatched Actions between sender and receiver)‎ or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding ‎(including security requirements, e.g. Message, Transport, None)‎.

 Log:

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​3/15/2016 1:02:36 PM [AMXPR07MB214] Setting up ISInteg repair run up front for this mailbox since it's a large mailbox. "Primary mailbox size = 11386393733, Archive mailbox size = 0, Large mailbox size threshold config value = 10737418240

3/15/2016 1:02:36 PM [AMXPR07MB214] '' created move request.

3/15/2016 1:02:44 PM [AM4PR07MB1426] The Microsoft Exchange Mailbox Replication service 'AM4PR07MB1426.eurprd07.prod.outlook.com' (15.1.443.12 caps:03FFFF) is examining the request.

…

3/15/2016 1:03:24 PM [AM4PR07MB1426] Transient error CommunicationErrorTransientException has occurred. The system will retry (2/800).

Answer 1

Hello everyone,

I got the feedback from our backend team. The problem should be fixed.   Can you double check with migration batch?   Feel free to let me know if you have any feedback.

Best Regards,

Neo Zhu

Answer 2

Hi Everyone,

Thanks for reporting this. We have been trying to test it and see if we can reproduce the issue. Once we get any updates, everybody will be notified in this thread. Your time and efforts on this are highly appreciated.

Regards,

Allen

Answer 3

I am having the same issue as stated here, is it due to the Large mailbox size threshold config value = 10737418240?

The mailbox that Anna stated here is "Primary mailbox size = 11386393733" which is just over the 10 Gb value for the threshold value.

As Anna I was able to migrate mailbox's larger than this a couple of weeks ago but not now.

Answer 4

Hi Anna,

To narrow down the issue, I’d like to collect some information:

1. Which migration do you use?

2. Can you use PowerShell to get some results for our analysis?

Get-MigrationBatch -identity <name of the migration batch> |fl *status*

Get-MigrationUserStatistics -Identity “user’s email address” -IncludeReport | FL

Get-MigrationStatistics | fl

To protect your privacy, I have sent you a private message to collect them. Please click on the link below to access to your Private Message：

https://community.office365.com/user/conversations

Best Regards,

Erick