Error Code 30102-40 (1603)

Question

I am trying and trying to install Office 365 on Windows 7. About 2/3 rds in it hangs with a message that it has been unable to install because of Error 30102-40 (1603). I have tried disabling virus checkers etc and tried a clean boot - but nothing works. Any thoughts please?

Answer 1

Hello,

Welcome to Microsoft Community and thank you for posting your query.

I suggest you to create new Windows User account and check if Office 365 installation works as expected.

Kindly refer the following link to create new user account.

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Once the new User account is created, sign out of old account, and sign-in to new User account to check if Office 365 installs as expected.

You may also refer to the information mentioned in the following Microsoft article for more information.

https://support.office.com/en-in/article/Troubleshoot-installing-Office-and-Office-365-35ff2def-e0b2-4dac-9784-4cf212c1f6c2

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Answer 2

This is a waste of time. Of course it does not work. Office 2013 and 2016 are both a great advertisement for Mac products. They work when you take them out of the box and load them. No need to go searching for a fix for a piece of junk product.