Unable to deactivate DirSync

Question

G'day!

I'm encountering an issue where I'm unable to deactivate DirSync. I'm needing to turn it off so I can perform a cut-over migration for exchange, after which I'll be planning to switch it back on again.

I'm attempting to switch it off through Powershell, using the command:

Set-MsolDirSyncEnabled -EnableDirSync $false

However, this is just giving me the following error message:

Set-MsolDirSyncEnabled : You cannot turn off Active Directory synchronization.

At line:1 char:1

• Set-MsolDirSyncEnabled -EnableDirSync $false
• CategoryInfo : OperationStopped: (:) [Set-MsolDirSyncEnabled],

MicrosoftOnlineException

• FullyQualifiedErrorId : Microsoft.Online.Administration.Automation.DirSy

ncStatusChangeNotAllowedException,Microsoft.Online.Administration.Automati

on.SetDirSyncEnabled

I have used this command successfully in the past, so not sure what is wrong here.

Any insight would be greatly appreciated!

Thanks

-Matt

Answer 1

Looks like I can mark this one off, the command worked now. Still not sure what the issue was, but appears to be ok now.

Thanks!

-Matt

Answer 2

for the record yes I tried the though the web UI and used this command

"Set-MsolDirSyncEnabled -EnableDirSync $false"

After 8 hours, it seems the problem went away like the original poster. It seems the solution is just to wait.

Answer 3

where is the GUI? Could you please get a screenshot?

Answer 4

GUI does then not work either. The deactivate button jumps back to Active after refreshing page.

Being patient seems to be the best/only solution. After trying for around 2h 15m, it finally started deactivating...

Answer 5

how about de-activating from the gui?