Server Error / in application while working with MS Excel files

Question

I have been using two excel files protected with Information Rights Management feature since long time and no issue occurred so far. Since November 28 2015, suddenly Certification server could not able to authenticate my Microsoft account and is throwing error and is asking me to run the IRM configuration wizard again.. No luck even after running many times and at the same time... while logging into the Microsoft live account, I had made few personal changes to my profile.

Later started receiving error differently like Server Error / in application stating that login is from Untrusted source. Ofcourse I had tried to open my IRM protected files from a different desktop and does all that created any problem.

Can somebody help or advise me on this as I have to update those two excel files on daily basis.. I am using excel 2013 for opening the file

Best Regards

Kesav

Answer 1

I too have same problem in my password protected Excel. "Server Error '/' in application while working with MS Excel files" .Google out the issue but unable to get any resolution till now except this relevant link but that too don't have resolution.

Answer 2

Hello Kesav,

Welcome to Microsoft Community.

Issues related to Information Rights Management are handled by Office IT Pro. We request you to post your query on the Office IT Pro forum from the following link for assistance on the issue:

https://social.technet.microsoft.com/Forums/office/en-US/home?forum=officeitproprevious&filter=alltypes&sort=lastpostdesc

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Check the above and let us know the result.

Thank you.