Style Pane Issues

Question

After upgrading to Office 2016 from 365, the sidebar style pane has become dysfunctional.  If I place my cursor on a line and select a style from the Style pane, it jumps the highlighted selection to another style and applies that style.  For example, if I place my cursor in a single sentence paragraph and select Normal, the cursor jumps to an indented bullet and applies that style.  If I click Normal again, it selects another style and applies it.  This continues randomly with each click on Normal or any other style.  [This isn't just an issue with Normal style].  

I can use the style panel in the ribbon with no issues, but it isn't as easy to view and use.  Please advise.

Thanks,

David

Answer 1

I can't access the file. I guess the problem is that I can't access to the specific SharePoint site where it resides. No one outside of your organization would have such access, of course.

Could you add the file to a private OneDrive (or perhaps Dropbox) account instead?

Answer 2

Here is a shared link to a document template with the styles I use for company business and documentation.  When I apply this template to a Word 2016 document and pin the Style Pane to the side of the document area, selecting a style to apply to text will apply another style.  E.g., clicking on 'normal' with the cursor in a paragraph will jump to another style, like one of the bullets.  Clicking again will select another style.

If I use the style section in the ribbon bar, the selections apply correctly.

Thanks for any help you can give.  

https://agilehealth-my.sharepoint.com/personal/david\_mohs\_agilehealth\_com/\_layouts/15/guestaccess.aspx?guestaccesstoken=up4SAaHqOlt035NPxZx%2fFc3xBCace3fc1Uo%2fQ%2fcNwBE%3d&docid=2\_10d3ae88ea89b457e9a82349ac3378a2d

Answer 3

My first thought is that this is caused by a virus or a poorly designed add-in. But I think other possibilities must be considered as well. First of all, what do you mean by "style sheet"? A document template? If you are seeing this with specific documents, for example documents based on a particular template, could you share one of them? You can upload the file to OneDrive, make it public and post a link in this thread.

Answer 4

This failed to resolve the issue.  I discovered that if I only use the default 'Normal' style sheet things work fine.  Anytime I use a Style Sheet I've created it creates the random style selection/jumping problem.  

These style sheets worked fine in 2013, but not in 2016.  

Anyone else experiencing this issue?

Answer 5

Hi David,

Thank you for posting your query in Microsoft Community.

We understand how you feel about the situation. Let me guide you to resolve the issue.

Follow the below steps and check if it helps.

A quick question before we proceed.

Does the issue persists with particular file\Document?

Follow the below steps and check if it helps.

1. Browse to the following location.

C:\Program Files or Programs Files (X86)\Microsoft Office\Office15 or <C:\Program Files\Microsoft Office 15\root\Office15>

2. Right click on Excel, WinWord or PowerPoint and select Troubleshoot Compatibility.
3. Click on Try recommended settings > Test the program and check if it works.
4. If you still receive the same error > Next > No, try again using different setting and check if you're able to start the Office application.

If you have any other questions related to Office, feel free to contact us and we'll be happy to help you.

Thank you.