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Problem installing Yammer Desktop Notifier

Anonymous
2015-10-22T02:55:10+00:00

Hi,

get the following error message when trying to install. Read some other post about removing all "*yamm*" files in %userdata%\AppData\Local\Apps\2.0 but that did not work.

PLATFORM VERSION INFO

Windows : 6.1.7601.65536 (Win32NT)

Common Language Runtime : 4.0.30319.34209

System.Deployment.dll : 4.0.30319.34244 built by: FX452RTMGDR

clr.dll : 4.0.30319.34209 built by: FX452RTMGDR

dfdll.dll : 4.0.30319.34244 built by: FX452RTMGDR

dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES

Deployment url : assets.yammer.com/.../Yammer.Notifier.application

Server : nginx

Deployment Provider url : assets.yammer.com/.../Yammer.Notifier.application

Application url : assets.yammer.com/.../Yammer.Notifier.exe.manifest

Server : nginx

IDENTITIES

Deployment Identity : Yammer.Notifier.application, Version=1.0.1.619, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=x86

Application Identity : Yammer.Notifier.exe, Version=1.0.1.619, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=x86, type=win32

APPLICATION SUMMARY

* Installable application.

* Trust url parameter is set.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of assets.yammer.com/.../Yammer.Notifier.application resulted in exception. Following failure messages were detected:

  • The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

* [2015-10-22 09:41:06] : Activation of assets.yammer.com/.../Yammer.Notifier.application has started.

* [2015-10-22 09:41:07] : Processing of deployment manifest has successfully completed.

* [2015-10-22 09:41:07] : Installation of the application has started.

* [2015-10-22 09:41:08] : Processing of application manifest has successfully completed.

* [2015-10-22 09:41:10] : Found compatible runtime version 4.0.30319.

* [2015-10-22 09:41:10] : Request of trust and detection of platform is complete.

* [2015-10-22 09:42:20] : Downloading of subscription dependencies is complete.

* [2015-10-22 09:42:20] : Commit of the downloaded application has started.

ERROR DETAILS

Following errors were detected during this operation.

* [2015-10-22 09:42:20] System.Runtime.InteropServices.COMException

  • The application binding data format is invalid. (Exception from HRESULT: 0x800736B2)
  • Source: System.Deployment
  • Stack trace:

at System.Deployment.Internal.Isolation.IEnumSTORE_ASSEMBLY.Next(UInt32 celt, STORE_ASSEMBLY[] rgelt)

at System.Deployment.Internal.Isolation.StoreAssemblyEnumeration.MoveNext()

at System.Deployment.Application.ComponentStore.CollectCrossGroupApplications(Uri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName)

at System.Deployment.Application.SubscriptionStore.CommitApplication(SubscriptionState& subState, CommitApplicationParams commitParams)

at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

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Answer accepted by question author

Anonymous
2015-10-22T11:16:47+00:00

Hi Rod,

I solved it - the problem were some old .NET files in the %USERPROFILE%\AppData\Local\Apps\2.0

I removed the 2.0 folder and then the installation was OK

Mats

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Answer accepted by question author

Anonymous
2015-10-22T07:49:58+00:00

Hi MatsArvendal,

Thank you for raising this issue up to our concern. It would be my pleasure to help you install the Yammer Desktop Notifier. Below are questions we need to verify to isolate the issue:

  • What is the Operating System of the computer?
  • Have you tried to install the Notifier using a different machine?
  • How many users are unable to install the Desktop Notifier?
  • What browser are you using? Version?
  • Have you tried to download the Desktop Notifier at this website: products.office.com/.../yammer-desktop-notifier

Regards,

Rod Ryan Superal

Yammer - Support Engineer

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4 additional answers

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  1. Anonymous
    2015-11-04T13:38:00+00:00

    Please close

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  2. Anonymous
    2015-10-28T10:34:35+00:00

    Hi MatsArvendal,

    Thanks for the information. We are glad to know that you were able to resolve the issue. I will let the team know about this workaround as it could help other users who will encounter this issue. Anyway, may we ask for your permission to close the case?

    Regards,

    Rod Ryan Superal

    Yammer - Support Engineer

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  3. Anonymous
    2015-10-22T11:20:08+00:00

    The following works: remove all folder and files in %userprofile%\AppData\Local\Apps\2.0

    then run install again.

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