Cannot Assign Address List role

Question

Hi All,

I am trying to separate / create separate address list for my staff and students. Every guide on how to do it says I must add the "AddressList" role to my admin account.

I am unable to do this, I receive the error attached. I am logged in as tenant Admin into the "exchange admin centre" while trying to do this.

I have created a temporary global admin account and used this account to try and add the role, again this fails.

Any help greatly appreciated

Answer 1

Hello,

I have created another temp global admin signed in with this account to the exchange admin centre and tried to add the address list role. I get the same error.

With powershell I run the command

New-ManagementRoleAssignment -role "address lists" -User *** Email address is removed for privacy *** -delegating

I get the same error (screen grab attached). I have tried running this command with each of my 3 global admin accounts. all receive the same error.

Thanks for your time so far

Dave

Answer 2

Hi Dave,

It seems like a RBAC issue, we will upgrade the RBAC version for you.

If the issue persists, please post back at your convenience.

Best Regards,

Lance

Answer 3

sorry forgot the attachment of the screen grab


Answer 4

hi dave,

thanks for your private message.

i have checked your rbac version, it 's different from mine. to further check if the issue is related to the server side, please confirm some points below:

1. can you assign other admin roles?
2. does the error occur if you create another global admin account and then assign the role to it?
3. run the command below in the exchange online powershell to check if there is any error message:

new-managementroleassignment -role "address lists" -user *** Email address is removed for privacy *** -delegating

if there isn’t an error message, then run the command below to assign the address list role to your admin account:

new-rolegroup -name "address list management" -roles "address lists" -members *** Email address is removed for privacy ***

note: replace "*** Email address is removed for privacy ***" with your admin account's email address.

if there is an error message after running the command, please upload a screenshot about it for analysis. to upload screenshots, select the use rich formatting button in the forum, and then click insert /edit media like the picture shows below:


tips: please mask your private information in the screenshot.

we will assist you further after receiving the information above.

regards,

larry

Answer 5

Hi Dave,

To better understand the scenario, I would like to confirm the following information： 

1. Which Office 365 plan are you using, Office 365 Education, Office 365 Enterprise E1 or others?
2. The RBAC (Role Based Access Control)version via Exchange Online PowerShell cmdlet: Get-OrganizationConfig | FL *version*.
3. Provide your email address in Private Message.

To protect your privacy, I have sent you a Private Message to collect the RBAC version and email address.

You can access the private message via https://community.office365.com/en-us/user/conversations.

Regards,

Noah