Document ID Service does not appear

Question

I am on a client site where they have SharePoint Online as a component of their Office 365 license. They're not very experienced SharePoint users.

I want to activate Document ID, and they have made me a Site Administrator to do so. But when I log into Site Features, Document ID doesn't appear as an option: 

Ought to be above the highlighted feature. Any idea why it's not offered?

Answer 1

Hi Circadian,

Does the information above answer your question?

Regards,

William

Answer 2

Hi Circadian,

Please make sure Custom Script is enabled as the following picture shows.

Note: changes to this setting might take up to 24 hours to take effect.

If you want to enable this immediately, please use PowerShell.

1. Install and launch SharePoint Online Management Shell.
2. Run the following commands:

Connect-SPOService -Url https://domain-admin.sharepoint.com 

#Type your credential into the promote window

Set-SPOSite <SiteURL> -DenyAddAndCustomizePages 0

After that, you can specify 4-12 characters you want.

Regards,

William

Answer 3

I've run into another problem. In the Document ID Settings panel, SharePoint wants to begin each Doc ID with a random character string like in the picture below - I would like to simplify this by entering a 6 Char code beginning with company initials. But if I try and over-write it, I go to a 'sorry you don't have permission to access this page', although I'm set up as a Site admin.

Answer 4

Thanks William! I think I've made that mistake before, thanks for reminding me.

Answer 5

Hi Circadian,

The picture showed above is under Manage site features.

Document ID Service feature is under  Site Settings > Site Collection Features, as shown below.

Regards,

William