SharePoint Workflows Not Running

Question

Hi All, 

We have a number of very basic workflows that either send an email when a new item is created or they create a list entry.

They are all set to run when an new item is created.

For some reason, they are not running today and when we manually initiate them, they show as "Not Started"

Does anyone have any ideas?

Thanks

Daniel

Answer 1

Hi Daniel,

Glad to hear the issue has gone.

If the issue reoccurs, please provide the related trace logs in Private message and we will keep assisting you.

Thanks,

Sky

Answer 2

Hi Daniel,

Please provide the following information for our analysis:

1.Are they 2010 workflows or 2013 Workflows?

2.Do you use built-in workflows or create them in SharePoint designer? If it is created in SharePoint designer, please provide a screenshot of how you design the workflow.

3.Use another account (site owner) to start the workflow manually to see the result.

4.Create a new list/library in the affected site collection and check if you can reproduce it.

5.Let us know if the issue occurs to all workflows (including in-built workflows) in different site collections.

In addition, we need related trace logs and your tenant information to check it from backend. To protect the privacy, please access this URL to check details: https://answers.microsoft.com/en-us/privatemessages/list

Thanks,

Sky