Domain configuration

Question

Hello,

we have a domain for Office 365 Education and we want to set it for redirect to portal.office365.com.

How can we do it?

There is possible to set Domain

CNAME and @

But when we set @ to IP (13.107.6.156) of portal.office365.com it isnt working.

Page says:

Our services aren't available right now

We're working to restore all services as soon as possible. Please check back soon.

Ref A: 8D726CC9F13E477EAC65A1A9BDB6A4E2 Ref B: 1DCE3E8E8D4ACF8DCF5DF6EAFE3BD910 Ref C: Thu Jul 14 00:30:00 2016 PST

Thanks for your answer.

Answer 1

Hi Jindřich Šmíd,

Actually, It's not a good practice to use an A record to redirect to Portal.office365.com, potential issue you will encounter one day if the IP is changed or moved.

Given your requirement, the URL redirection service is a better choice, many hosting providers offer URL redirection services, if you manage your domain DNS at your DNS host, search for “redirection” (also called “301 redirection”) at your DNS host’s website, and follow the steps there to set up forwarding.

Thanks,

Frank

Answer 2

Hello,

thank you very much.

IP: 104.214.145.173 is working correctly.

Henry

Answer 3

Hi Jindřich Šmíd,

From the error message, currently there has some problems connect to Office 365 portal via IP(13.107.6.156).

So we suggest you use IP: 104.214.145.173 to see the outcome.

Thanks,

Frank