Access will not start

Question

I purchased Office 365 personal but cannot get Access to work. I get the following error:" Automatic configuration of the current version of Microsoft Access has failed...............This can occur if you do not have the necessary permissions to install Microsoft Access on this computer. " I've spent close to 5 hours over 2 days on the phone with different customer and tech support people only to learn I have to spend $500 to get help. Does anyone know how to fix this? 

I'm running Windows 10, and all the other Office apps are working properly.

Answer 1

You could locate the msaccess.exe file and right-click on it and select Run as Administrator.

Answer 2

I don't know if this applies to your setup, but I came across the following thread you might wish to take a glance at: Can't open Access after clean install (look at Mathias Hass's post near the end.)

Answer 3

Yes, I did try the Office Repair. Unfortunately, the uninstall/reinstall did not fix the problem. Do you have another suggestion?

Answer 4

Have you tried performing an Office Repair?

In certain cases, especially cases where PCs have a trial version already installed, I have found it necessary to completely uninstall Office using the Micorosft FixIt utility (option 2) and then install it again.