SharePoint synced folder is added to "This PC/System (C:)/Users/MyUserName" but does not appear in file explorer with OneDrive and the other drives

McClanahan, Richard@CIO 21 Reputation points
2021-07-26T23:42:01.453+00:00

I followed the steps sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88

Works fine but it adds the synced folder buried in my C/UserName folder, not nice and neat above the OneDrive cloud in File Explorer. This does not happen to all users and I know I can just Pin it to Quick Access.

If I am using Windows 10 and the latest version of OneDrive why is the synced folder not added to the left side of File Explorer as shown in the How To?

Thanks

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Echo Du_MSFT 17,316 Reputation points
    2021-07-27T03:30:55.517+00:00

    Hello @McClanahan, Richard@CIO ,

    I could reproduce this issue in my testing, we recommend that you re-establish the synchronization link.

    Please following steps:

    1.Open OneDrive app, click on Help & Settings >> Settings

    2.On the Microsoft OneDrive windows, go to Account tab, click "stop sync" link

    118123-stop-sync.png

    3.Open the File Explorer and go to C:\Users\username to delete OneDrive file folder.

    118106-delete.png

    4.Go to the SharePoint Online Document library, click on Sync button

    118096-sync1.png

    118143-sync2.png

    118108-sync3.png

    Thanks,
    Echo Du

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