Cannot install Access Runtime

Question

Split from this thread.

Hey,

So I tried this, but I was unable to locate the file in that location. I did end up finding it though, deleting it after copying it to a USB just in case. I restarted my computer and tried to running the application again, but still, come up with the same error message; still saying it found the "office 16 click to run extensibility component 64 bit registration". What should I do?

Answer 1

Hi Juse181,

To uninstall Office 16 Click-to-Run Extensibility Component 64-bit Registration, please try the steps below:

1. Press Win + R to open the Run window, type “installer” and click Enter to open the folder in File Explorer.
2. Add the column “Subject”. Right click the column headers, then click More and select Subject
3. Sort on the Subject column and scroll down until you locate the name “Office 16 Click-to-Run Extensibility Component 64-bit Registration”.
4. Right click the MSI file and choose uninstall.

Regards,

Jiaxing

Answer 2

Hi Juse181,

Glad to know that you have already resolved the issue.

We appreciate it if you could share your detailed steps, as it will benefit other community members who encounter the same issue.

Regards,

Jiaxing

Answer 3

Thanks for the advice, however, due to previous attempts to uninstall and reinstall being tedious; I have opted for a diffrent solution. Thank you for your help though

Answer 4

Hi Juse181,

Regarding the error message, we suggest you follow the steps in the article below:

Office installed with Click-to-Run and Windows Installer on same computer isn't supported

If the issue persists, please share with us the information below:

1. Provide the version of your current Office application, and how you installed them.
2. Provide your steps to install Access, and the version.
3. Your Office 365 subscription.

Regards,

Jiaxing

Answer 5

I tried that. However, there is nothing in the subject column.

EDIT!

Found it...However, I am now getting a message saying that there is another problem. Here is what it says:

I checked the installer folder for this, but nothing. What should I do?