Office Device Based Activation Issues

Question

Back in October of last year, I configured our Office 365 instance for device based activation.  

Everything has been working fine with activating installations of Office 365 Pro Plus since then until today.  I am receiving an error when running the activation script: "Exception: License unavailable - GetLicense - early exit".  This is only occurring on certain devices.

Answer 1

Hi Joe,

I would like to explain that Device Based Activation is a special Office deployment methodology, and we have a dedicated team which could help you with this issue.

I’ll send you a private message with the contact information of the team. Please click hereto access your private message.

Regards,

Neha

Answer 2

Will you please send me the information for this issue as well?

Answer 3

Hi Pat,

I have sent you aprivate message with contact information of the support team.

Regards,

Neha

Answer 4

I am seeing this issue on more frequent basis over the last two weeks.  Definitely frustrating when dealing with thousands of devices.

Answer 5

Neha,

I too am finding this issue in our enviroment as of the last few weeks. Could you also send me the contact information for the appropriate team?

Pat