problems with subscription pop-ups

Question

I am using a purchased version of Office home and student 2016. On the laptop was office 365 trial version that was uninstalled by me. why do I get popups saying my subs has expired and asking me to renew?

its getting on my nerves every time I open a document or spreadsheet.....

open to suggestion

A

Answer 1

Sounds like you did the right thing (uninstall the trial), but just in case, take a look in "Programs and Features" to see if another trial "snuck in".

Sounds like you are getting a different message, but just in case, maybe one of these fixes will help:

Office 2013 Office 365 - Remove the "Get the New Office" prompt – disable – Nag screen

https://support.office.com/en-gb/article/Remove-the-Get-the-New-Office-prompt-1f32be31-5aea-42bb-ba3e-c753fc748d8b

http://borncity.com/win/2016/07/11/how-to-stop-the-office-2013-upgrade-to-2016-nag-screen/ Same fix as MS article above, has additional background info

http://www.howtogeek.com/howto/windows-vista/disable-all-notification-balloons-in-windows-vista/

• shotgun, blocks all notifications

https://support.microsoft.com/en-us/kb/3097292 Reg Key hack: OfficeUpdate

Applies To: Office 2016 , Office 2013

If you're still using Office 2013 with your Office 365 subscription, you'll eventually receive notifications to upgrade to Office 2016. If you don't want to have to dismiss the notification each time you launch an Office 2013 application, follow the steps below to permanently disable this notification.

Important: The steps below won't turn off notifications that tell you to update Office with the latest security features and product updates. It's critical for these updates to be applied to Office.

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2016 11 10- How to turn off Microsoft's newest Office 365 pop-up ads

http://www.zdnet.com/article/how-to-turn-off-microsofts-newest-office-365-pop-up-ads/

There is a link to download a “fix it” tool for this problem.

<snip>

But over the past few weeks, the Office team has been targeting a new group of users with new pop-up ads: Office 365 subscribers who aren't using the Office 2016 locally-installable apps.

…

This ad is problematic for a few reasons, …

Some of us have found this pop-up difficult to dismiss. Clicking on any of those options often results in no action.

… I subscribed to the Office 365 Business Essentials plan, which does not entitle me to the locally installable Office 2016 apps, …

if I did manage to get "Upgrade" to work on this pop-up, my upgrade would not be free.

</snip>

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2016 03 03- 7 ways Windows 10 pushes ads at you, and how to stop them

http://www.pcworld.com/article/3039827/windows/7-ways-windows-10-pushes-ads-at-you-and-how-to-stop-them.html

<snip>

Some of the ads are pretty unobtrusive, to be fair. Several get right up in your face, however—an unfortunate experience.

• Lock screen ads
• Start Menu Ads
• Get Office
• Get Skype
• Cortana loves Bing
• Branded
• Solitair & Minesweeper (can’t turn off ads!)

After reading this article, checking out PCWorld’s advice on curing Windows 10’s worst headaches and seizing back your privacy seem like natural choices for your next read. Or if you’re looking to crank things to 11 with (now blissfully ad-free) operating system, our guide to Windows 10’s best tips and tweaks will show you all sorts of powerful nooks and crannies.

</snip>

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Run easy fix to disable the upgrade prompt

1. Install Office updates.
2. Download this easy fix to have it set the registry key for you. Setting this registry key will disable the upgrade prompt.

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Additional information for business administrators

If you're an Office 365 for business administrator and want to know how to prevent Office 365 ProPlus from being automatically updated to Office 2016, see How do I keep on running Office 365 ProPlus 2013?

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Get rid of "Get Office," "Get Skype" and "Get Started."

Click "Start"

Click "All Apps"

Find the application (Get Office) in the list (scroll down or search)

Right click on the app name

Click uninstall

Follow the prompts to uninstall.

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Alt approach to kill “Get Office” etc applets

http://superuser.com/questions/956377/how-can-i-stop-the-get-office-365-notifications-in-windows-10

• In start menu type “Programs and Features”, press <enter>
• In the list of programs, if you find it, uninstall “Get Office 365” application
• If you find it, uninstall “Get Skype” application

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***********

The uninstall should have removed the following settings, but it doesn’t hurt to check for them also:

• In start menu search for (type) “Notifications & Actions”, press <enter>
• In the “Show Notfications from these apps look for “Get Office” and “get Skype”
• Turn them both off (if you can still find them)

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Answer 2

Glad you fixed your problem.

Could you tell us which fix worked for you? Other people are having what appear to be similar problems and we have not found fixes that worked for them ...