Edit Hyperlink dialog box

Question

In the "Recently used email addresses" box, there is text that I cannot delete and no matter what email address I put in the "Email address" box, the text I am trying to hyperlink is getting linked to the address in the "Recently used" box instead. What's up with that?

Answer 1

Here is a screen shot of dialog box. Version is 15.32 (170309). When I put a new email in the "Email addess:" box -- it defaults to link the text to the email in the "Recently used email..." box. I can edit it after to correct it -- but it seems strange that I have to do that.

Answer 2

Hi Cath_umass,

To better understand your situation, I’d like to collect the following information:

• The detailed steps about how you edit the hyperlink. Some screenshots would be helpful.
• The detailed version of your Office client, like 15.32 (170309).

Thanks,

Gary

Answer 3

Unfortunately, there is no provision for deleting items in the list. I've tried removing the .plist file as well as replacing the Normal template, but neither clears the entries. I honestly don't know where else they might be stored. If I come up with anything I'll post my findings here.

As for the other behavior, I haven't been able to reproduce it, nor have I seen any similar reports. Is your installation of Office 2016 fully updated? It should be at version 15.31 or later. Which version of macOS are you using?

Answer 4

Hi Cath_umass,

Can you provide the information I mentioned above?

Thanks,

Gary

Answer 5

Thank you for reply.

Yes, using v 15.32.

OSX El Capitan 10.11.6

Strange problem. I can successfully edit it after it is hyperlinked incorreclty to the "Recently used" email address -- but it doesn't seem like this should be happening.