Planner task name not updating when changed

Question

The new name appears in the task, and it shows up in the bucket view for the task, but when Planner sends an email out when the task is updated or receives a comment, the task has the original name. Until I eventually close this task, I'm going to continue to see alerts about the wrong task name. This creates mass confusion in a multi-task environment with multiple people commenting and updating tasks.

Answer 1

Hi Garrett,

We have received updates from the escalation team. Therefore, we'd like to summarize below to benefit other community members who have the same concern about this issue:

Description:

The subject of the notification mail hasn’t been changed after updating the task title in Microsoft Planner.

Assessment:

Currently, it is a by-design behavior. The product team will consider to change this behavior in the future release, but there is no ETA for this.

Regards,

Ryan

Answer 2

Hi Garrett,

We have engaged the relevant team to continue to assist you on this. You will be contacted via email you provided in the private message for further troubleshooting. Please pay attention to your mailbox and keep working on the issue with them. We will share the solution to the community once you have confirmed that this issue has been resolved. Community members will be benefited from the outcome of this issue.

Best regards,

Ryan

Answer 3

Hi Garrett,

We have received your tenant information and screenshot.

For this issue, we will engage the relevant team to continue to assist you on this. Please allow us a few days to escalate the issue to the team. We’ll update in the thread once we receive updates from them.

Thanks for your understandings.

Best regards,

Ryan

Answer 4

Hi Garrett,

For further investigation, please  do the following  steps:

1.Create a new task in a new plan to check if this issue is related to the specific task.

2.Provide some tenant information for us to escalate this  case to our related team. I’ve sent you a private message  to collect it.

Regards,

Fraser