Billing notifications

Question

Hi Support,

Is there anyway i can set a billing administrator in office 365 to receive an actual invoice attached to the billing notification email rather than  a notification email advising to login and download the invoice?

This is really painful for our accounts payable staff to do every month

Please advise,

Thanks

Frank

Answer 1

Nope. Good luck buddy. I love Office 365, but there's one great big shinning turd that fouls it all up once a month. The damned invoice. It's too much pain for the AP staff to log in and view it, so that falls on us. We log in, download the PDF (make sure you grab the right month!), attach it to our equally passive aggressive reply to the Accounting Princesses passive aggressive reminder that they need their invoice, and then spend significant effort identifying why you thought you needed to pay someone $80,000 over four years to prepare you for this.

You know. Microsoft could just attach the invoice to the email. Wish they took that advice the first time they heard it years ago and declared it a security issue.

****, at this point just release a powershell cmdlet that I can run against 365 in my own secure environment to pull the data and dump it into a PDF.

Answer 2

This has recently been solved. Still Company Administrator(s) receive these notifications, but optionally you can have the invoice send as an attachment (with a second email though). Now at least you can to forward the bill to the appropriate department.

More info: https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/8852554-send-invoices-as-attachments

Hope this helps,

Wim

Answer 3

Hi Andrew,

Regarding this, It’s suggested you submit feedback via this link: https://office365.uservoice.com/forums/273493-office-365-admin . Many features have been designed or upgraded based on our customers’ constructive comments.

Regards,

Rick

Answer 4

Hello Rick

I note nobody has marked your reply as helpful yet.

Downloading these invoices is a tedious and unnecessary pain. 

Everyone else sends their invoices as pdf attachments; why not Microsoft? How about having a button we can click to accept the"risk"?

Andrew

Answer 5

Hi Frank,

No, it’s not feasible to do that in view of the protection of customer’s sensitive information.

Thanks for your understanding.

Regards,

Rick