In some shared files, Microsoft excel cannot open or save any more documents because there is not enough available memory or disk space

Question

Hi

I have a public folder and sheared many files with NTFS permissions in server 2012 R2. In some users when i try to access some of the shared files in the public folder the following error message has come up.Also if i copy those files into local HDD it works fine. I checked permission with working client both user permissions were same.

Error Message

"Microsoft excel cannot open or save any more documents because there is not enough available memory or disk space"

I have tried with many guidance which you have suggested to solve the issue in previous questions but non of them had worked.

Please kindly guide me how to get rid of this issue.

Answer 1

Hello Ashan,

This forum is for support on installing and working with Office applications on desktop clients/consumer level. 

For issues and queries related to file shared using Server environment, I would recommend you to post your query in the following TechNet forum for better suggestion.

http://social.technet.microsoft.com/Forums/en/excel/threads

If you have any questions related to Office products, you can always reply and I’ll be happy to assist you.  

Thank you.

Answer 2

Hi Shetti

Thanks a lot for your quick reply and it was helpful but i haven't get any feedback from that forum you have provided me therefore i would like to ask you again is there any specific issues in excel for getting this error message since it only occur for Excel files.Also herewith attached the error message for your further reference.

Thanks

Answer 3

Hello Ashan,

Thank you for the reply.

Try following steps and check if it helps.

1. Open Excel and go to File > Options > Trust Center Settings Center Settings… > Protected View.
2. In Protected View, uncheck all three items.
3. Then choose OK > OK.

This forum addresses issue related to consumer users. If issue persist, I would recommend you to follow up with the query which you have posted in TechNet forum.

Answer 4

Dear Shetti 

Thank you very much for your reply i also did that but didn't work anyway again thank you n i will update you and the other forum if anything I needed.

Thank You

Answer 5

I have run into this issue before in a work environment.  I was able to resolve my issue by moving items that were on my desktop to a different location.  Not sure if this will work or you...but it may be helpful to look at the memory specifications.  I believe the only limit is due to hardware limitations

Excel Limitations

Here are some additional memory tips:

Low Memory Tips