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Word 2016 cannot compare two files

Anonymous
2017-03-10T20:34:39+00:00

Installed MS office 2016.  I used to compare two word files, but it suddenly doesn't work. A message displayed as Word was unable to compare the documents.  Tried to compare different files but it failed too.

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2017-05-09T04:15:11+00:00

    If you send me a copy of the documents, referencing this thread in the covering email message, I will investigate the issue.

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  2. Anonymous
    2017-05-09T01:00:33+00:00

    "Word was unable to compare the two documents" is the exact message.  Tried using Word 2010 and it produced the same message

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  3. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2017-03-11T00:03:16+00:00

    What is the exact message displayed?

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