error message 0x107

Question

Just trying to activate word on new PC and I get this message

Answer 1

Using product key worked

I also got this message. Tried to sign in via Excel, Word, Powerpoint, all with same result.

Then went onto the My account page at office.com/myaccount. This acknowledged that I had purchased the product and the date I had installed it.

Then I noticed under the "Get Started" section there is a link to reveal my product key -this is not the same number (although starts with same letters in my case) as the number on the scratch panelof the card that I got when I purchased the product in a shop.

Then I returned to Word, selected Activate, got the sign in dialog box, and this time instead of inserting my username and password I chose activate via product key instead. Copied the key from the office.com/myaccount page, pasted it into the field, and it worked!

Summary: get product key from office.com/myaccount, use that instead of user name and password to activate the product.

Good luck!

Answer 2

Ughh, I can't activate my MSDN office. It keeps getting this error:

Answer 3

Hello Miken,

We would like to gather more information so we could assist you better. Kindly clarify the following:

• May we know where you bought the application?
• Can you send us a screenshot of the exact error message that you are getting when trying to activate the Office app?

We will wait for your response.

Regards,

Answer 4

My computer's time was accurate. However, I was able to resolve the issue by activating from Word instead of Outlook.

Answer 5

Thx, i tried activate from word and excel, but only from powerpoint i was succeed