Sharepoint workflow "Start a Task Process" completed without assigning a task

Question

I'm able to get the start a task process workflow to work properly on the first site. However, when I created subsites and duplicated the same setup of this workflow, it failed to work.  The workflow is supposed to assign a task to each assignee indicated in the task I created. In the subsite, the workflow status simply says "Completed" when no task is assigned to the indicated assignee. 

Attached the images of the issue and setup.

Answer 1

Hi Kzhang28,

Thanks for your detailed update.

To trigger the workflow, Edit permission for the subsite and the Task list is enough.

Regarding the situation, please confirm if the issue happens to other users in your organization.

Meanwhile, you can use the Assign a task action which is used to assign task to a single participant to check the outcome.

Regards,

Jiaxing

Answer 2

Apologize Jiaxing, yes they are two different examples. Please ignore the last one i posted. I'm creating a "test" task in the original task list (in the first site) where the workflow works to show you what is the expected outcome:

As i assign a "test" task to myself "Zhang, Karen Jing Xin," a task was created automatically by the workflow down below the first line whereas in the first post, there was no task being created below the "test" task.

Clicking into the workflow, you will see the status shows "Stage 1" whereas in the first post, the status shows "completed"

For the problem demonstration on the subsite and setup on the subsite, please refer back to my first post. I think the real problem in the subsite is that the workflow completed without actually assigning the task. But the whole point of that "start a task process" workflow is to assign tasks...could that be because the subsite does not have site admin permission or the "start a task process" workflow has discontinued?

Answer 3

Hi Kzhang28,

Comparing your screenshot to the previous one, they should be from two different lists.

To clarify the situation, please share with us how you configured the connection between them. With your detailed steps, we will try to reproduce the issue from our side.

Regards,

Jiaxing

Answer 4

Hi JiaXing: Thanks for your questions. The expected behavior is the workflow automatically creates a task for each assignee in the initial task list. Attached the screenshots. The first line is the initial task (you can see it's assigned to two assignees) and then the next two lines are created by sharepoint workflow automatically showing the task is assigned to each of the assignees separately. However, in the subsites, the workflow completed without creating individual tasks to each assignee.

I tried testing what you suggested: on a different subsite and on a default content type, the same issue occurred.

Answer 5

Hi Kzhang28,

To better understand the situation, please confirm the following information:

1. Provide more details about the expected behavior of the workflow when it works normally, such as the results and the screenshots.
2. Use the default Task content type to check the outcome.
3. Try using another simple Action in your workflow, such as “Send an Email”
4. Try with another subsite to see if there is any improvement.

Regards,

Jiaxing