Runtime error 0042DA3E Office 2010

Question

I have a user that keeps getting Runtime error 217 at 0042DA3E only when she opens any Office 2010 Standard x86 program.  She has a freshly built Windows 10 Pro x64 PC upgraded from Windows 7 Pro.  Everything was fine until she began using it.  It's a fresh user profile so I assume corruptions not the problem. Every time she opens Word, Excel, Powerpoint she gets the message. Clicking OK allows her to continue using the program. Everything I see online points to IE(nothing about 0042DA3E), but this only happens when she uses Office apps, so I'm not sure that's it.  I asked her to close everything and try opening Word.  Same thing came up.  Anybody have any ideas? Thanks in advance.

Answer 1

​Hello,

Thank you for your reply.

Since you are connected to domain, I suggest you to post this query in TechNet forum for better assistance.

https://social.technet.microsoft.com/Forums/en-US/home?forum=en-US

If you have any other queries, do let us know.

Answer 2

Repaired Office, user still has the same error.  It doesn't error while logged in as domain admin.

Answer 3

Hi,

Thank you for posting your query in Microsoft Community.

Let's refer to the below article and do Office repair from Control Panel and check if it helps.

https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

Hope this helps. Let us know if you have any queries.

Thank you.