A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Ruth,
On Windows's Word 2013, I would like to confirm if you have first selected the Select Heading and Content option after right-clicking and before using CTRL + C as without selecting the option, CTRL + C does not copy the heading and content to the clipboard.
If so, I would like to explain that this selection is not available in Mac's Office 2016 Navigation Pane; you would have to manually select the heading as well as the contents and copy it to the clipboard. Given the situation, we suggest you submit your idea via UserVoice; this is the best way to influence our products and services to make it better for you and others.
If this isn't what you meant, please provide us with some screenshots so that we can look into it further.
Regards,
Sheen