Share via

Excel 2016 crashes when switching between programs

Anonymous
2016-12-27T20:05:21+00:00

Office 365, Excel 2016 MSO (16.0.7571.7063) 32-bit

This problem recently started and I cannot figure out what triggered it.  I have not installed any new software since it started and I have tried a restore point before the problem started, same results.  When I open Excel and switch between it and another program and back to excel, excel crashes.  None of the other Office programs do this.  I'm not sure what information is needed to diagnose this issue.  Does anyone have any ideas?

Thanks,

Larry

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-12-28T17:54:05+00:00

    Windows Update Version is 7.9.9600.18340

    Office is Office 365, Excel 2016 MSO (16.0.7571.7063) 32-bit

    I ran the repair tool and so far it seems to be working.  I switched between excel and several different programs and there were no crashes.

    Thanks for the help,

    Larry

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-12-28T15:48:40+00:00

    Hi Larry,

    There are some reasons behind this concern like, software conflicts, corrupted file and such. For us to isolate the concern more precisely, can you provide us with more information:

    -         Windows update version.

    -         MS office version.

    -         Try following: Repair an Office application.

    Let us know the outcome.

    Best regards,

    Was this answer helpful?

    0 comments