is it safe to restart my computer at this state
Sure, nothing has happened yet.
--please don't forget to upvote and Accept as answer if the reply is helpful--
Windows set-up screen
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 20%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Yoan Atanasov
1
Reputation point
My keyboard and mouse dont work on the set-up screen and cant select language time zone etc.
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2021-07-28T08:28:34.743+00:00 Hi,
Just checking in to see if the information provided was helpful.
If yes, you may accept useful reply as answer, if not, welcome to feedback.
Best Regards,
Sunny
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7 answers
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Anonymous
2021-07-27T18:21:54.073+00:00 -
Yoan Atanasov 1 Reputation point
2021-07-27T18:23:37.197+00:00 Well what do i do i cant select languige my keyboard and mouse isnt working (im sending this through my phone)
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Anonymous
2021-07-27T18:44:29.38+00:00 Sounds good, again you didn't mention the hardware being used but it may need a firmware update or the other possibility is it is too old to run the operating system you're trying to install.
--please don't forget to
upvoteandAccept as answerif the reply is helpful---
Yoan Atanasov 1 Reputation point
2021-07-27T18:47:21.677+00:00 Well i factory reset my computer and its kinda old
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Anonymous
2021-07-27T18:33:27.733+00:00 You may need to power cycle it.
--please don't forget to
upvoteandAccept as answerif the reply is helpful---
Yoan Atanasov 1 Reputation point
2021-07-27T18:37:52.17+00:00 Im sorry but i guess cant talk or something and you sir cant understand the situation so il try to handle it myself if i need help(and hope you understand) i will ask.
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Yoan Atanasov 1 Reputation point
2021-07-27T18:41:52.797+00:00 And the problem is i tried with couple of keyboards but nothing works its like they arent pluged Is it possible to send a picture of the problem
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Anonymous
2021-07-27T18:28:07.73+00:00 You didn't mention the hardware being used but I'd check the manufacturer's site for a firmware update.
--please don't forget to
upvoteandAccept as answerif the reply is helpful---
Yoan Atanasov 1 Reputation point
2021-07-27T18:32:20.52+00:00 I cant check for updates because i cant exit the acreen since my keyboard nor mouse is working
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Anonymous
2021-07-27T17:56:40.673+00:00 Might check the pc manufacturer's site for firmware updates.
--please don't forget to
upvoteandAccept as answerif the reply is helpful---
Yoan Atanasov 1 Reputation point
2021-07-27T18:11:57.643+00:00 But i cant use my keyboard im still at language selecting
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Yoan Atanasov 1 Reputation point
2021-07-27T18:12:58.403+00:00 And is it safe to restart my computer at this state
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