Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Hi SNDR#,
Let us know if you need further assistance.
Regards,
Jiaxing
Field shading settings
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Good morning
My workplace has recently upgraded to Microsoft Office 365.
In Word, I set the Field shading option to 'Always'.
However, every time I either create a new document or open an existing document, it defaults back to 'Never'.
Could you please show me how to save this setting so that it doesn't keep changing?
Thank you
Microsoft 365 and Office | Word | For home | Windows
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
5 answers
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Anonymous
2016-11-17T15:49:06+00:00 -
Anonymous
2016-11-13T22:48:53+00:00 Hi Jiaxing
I'm still waiting to hear back from our Service Desk - they're flat out at the moment.
I'll let you know what they say as soon as I hear back from them.
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Anonymous
2016-11-12T15:46:46+00:00 Hi SNDR#,
Can you share any update about the issue?
Regards,
Jiaxing
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Anonymous
2016-11-10T05:32:23+00:00 Thanks Paul.
I will ask our Service Desk to try that for me (as I don't have access to the Repair option).
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 41%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Paul Edstein 82,861 Reputation points Volunteer Moderator2016-11-10T05:11:35+00:00 Since this is an application-wide setting, the most likely explanation would be the presence of a Document_Open or AutoOpen macro that resets it each time a document is opened. Alternatively, your Office installation might be faulty. Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?