Where is C:\Users\<PROBLEM USER>\AppData\Local\Packages\Microsoft.Windows.Cortana?

Ian Matthews 6 Reputation points
2021-07-27T19:57:35.837+00:00

Good Day;

Where are the user settings for Cortana kept now?

I wrote an article a few years ago on how to reset Cortana https://www.urtech.ca/2016/08/solved-video-how-to-hard-reset-or-remove-cortana-in-windows-10/ and now I see that the path I specified in step 2 C:\Users\<PROBLEM USER>\AppData\Local\Packages\Microsoft.Windows.Cortana no longer exists.

I see that path exists in Win 10 1909 but not in 20H2 so I assume Cortana's configuration changed sometime between those two releases.

Windows for business Windows Client for IT Pros User experience Other
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  1. Ian Matthews 6 Reputation points
    2021-08-10T02:47:13.467+00:00

    Thanks Ecki & Reza - Automated repairs of Cortana do not always work and some people just want to kill it so there is more to the process than just deleting that folder.

    1 person found this answer helpful.
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  2. Reza-Ameri 17,336 Reputation points Volunteer Moderator
    2021-07-28T16:42:43.52+00:00

    In case you have problem with Cortana, open Settings and go to Apps->Apps & Features and from the list fine Cortana and click on Advanced and you have option to Repair and Reset it.
    There is no need to look for its location.

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  3. Spigolo 626 Reputation points Volunteer Moderator
    2021-08-10T07:47:29.777+00:00

    Hi @Ian Matthews

    Cortana is now a standalone app and you can uninstall via Settings>App>Apps & Features

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