A family of Microsoft word processing software products for creating web, email, and print documents.
It turns out that in this case, the cause was the fact that the file was a read-only copy that had not been saved.
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No idea why. I'm thinking that it would be nice of the tool-tip bubbles say why, in addition to stating the purpose of the button. So many cases where the gray-out on GUI widgets could do with an explanation.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Answer accepted by question author
It turns out that in this case, the cause was the fact that the file was a read-only copy that had not been saved.