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Cannot activate account error code 0x107

Anonymous
2017-04-14T23:48:06+00:00

Cannot activate account error code 0x107

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-04-16T07:22:14+00:00

Activating it online didn't work for me...but what did work was going to the stores.office.com, going to My Account, and then clicking on the license I had previously added online (Microsoft Office Professional Plus 2016).

Then there is a little hyperlink called "View your product key". When I clicked this it was NOT the same product key I had originally entered when confirming my license. However, when I typed this new product key in to the Word app to activate it, it all seemed to work.

I'm not sure why this new product key that is associated with my license is different to the one I originally entered, but it seems to work for activating the offline app, when the original key did not.

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Anonymous
2017-04-17T23:20:03+00:00

doesn't work....all the office products are giving me the same error...

I've tried all the suggestions mentioned here and none of them work.  Brand new laptop today.  MS Office installed by Geek Squad.

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  1. Anonymous
    2017-04-15T06:59:04+00:00

    Try activating your Office by using a different Application, that is If you are trying to activate word use excel instead.  See this thread: error message 0x107  Please us know if it works for the assistance of other users with the same problem.  Also, make sure the time on your computer is set accurately.

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  2. Anonymous
    2017-04-15T00:48:20+00:00

    me too!! I'm trying to active it and error code 0x107 pops up. have you heard anything back from this??

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  3. Anonymous
    2017-04-15T17:40:19+00:00

    I also tried opening in Word, Excel, and Power Point with the same error message all 3 times.

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