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I was working in a saved past document and began having trouble with the footer, so I closed out purposely without saving the document, to just start again from the previous version. When I tried to reopen, I received the error message:
We're sorry. We can't open (FILE NAME) because we found a problem with its contents.
Details--> Unspecified Error - Location: Part: /word/document.xml, Line: 0, Column: 0
I cannot post this document for assistance because it is confidential in nature. Any help is appreciated.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is unlikely that anyone can help you if you do not make the document available for repair. If you send it to me, I will attempt to repair it and will undertake not to divulge the contents.
Hello,
The following article is for Word 2013 check if it can be helpful for Word 2016.
https://support.microsoft.com/en-us/kb/2528942
Hope the above information helps. Let me know the result and I'll be happy to help you further.
Thank you.