office 16 installation error

Question

hi I m SHIVAM PATEL

when I try to install the office 16 pro plus, I got installation error as show below

Error 1402: Setup cannot open the registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_RESTRICT_FILEDOWNLOAD. verify you have sufficient permission to access it.

please fix my error as soon as possible.

thank you*

Answer 1

Hi,

You usually receive the error message if the user trying to install Office does not have sufficient permissions to modify the registry keys.

Kindly follow the below methods:

**Method 1:**I suggest you to refer to the Microsoft help article on Troubleshoot installing Office 2016 and Office 2013 mentioned below. Check if it helps in resolving your issue:

https://support.office.com/en-us/article/Troubleshoot-installing-Office-2016-and-Office-2013-35ff2def-e0b2-4dac-9784-4cf212c1f6c2?ui=en-US&rs=en-US&ad=US

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**Method 2:**Run command prompt as Administrator and type this command:

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

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Hope this helps. Do let us know the result.

Thank you.