Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello,
Welcome and thank you for posting your query in Microsoft Office Community.
This issue may occur due to add-ins enabled in Office applications. Please follow the steps mentioned below and check if it helps:
Step 1: Open Office applications in safe mode:
Example: Open Word in safe mode.
- Close Word.
- Press the Windows key+R on the keyboard to open Run window.
- In Run window and type winword /safe.
Note: There is a space between 'Winword' and '/'.
If you are able to work with Word without any problem then the issue might be due to add-ins. In order to disable the add-ins follow the steps given below:
- In Word, click on File< Options< Add-ins.
- Under Manage select COM Add-ins.
- Click on GO options beside Manage, uncheck all the add-ins and click Ok.
- Try to open Word and check if it works fine.
Note: Similarly follow the steps to disable add-ins for other Office applications.
Hope this information helps. Please post to us if you need any further information with Office.
Thank you.