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Error 0x800F0922 when installing updates

Wee Janzen 1 Reputation point
2021-07-28T08:26:00.623+00:00

I am having trouble installing updates KB5004298, KB5004285 and KB5004231 on my Windows Server 2012r2. Whenever I try to install these updates my updates would install till 99% and would rollback the updates saying that it couldn’t complete the updates. But weirdly enough I’m able to install KB5004233 and KB5004958. Any help would be appreciated.

Do note that this is a closed environment so there is no internet connection.

I have tried resetting Windows Update, sfc scan, renaming the software distribution folder.

Windows for business | Windows Server | User experience | Other
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  1. Ioannis Stavrakis 6 Reputation points
    2021-08-02T15:39:54.367+00:00

    Never mind, I found the solution here.
    learn.microsoft.com/en-us/answers/questions/478073/unable-to-install-july-2021-rollup-patches-on-wind.html

    Basically, make sure these directories exist (even if they are empty)
    C:\Windows\System32\Macromed\Flash
    C:\Windows\SysWOW64\Macromed\Flash

    Hope it helps someone.

    1 person found this answer helpful.
  2. Ravo Maminirina RABEARISOA 11 Reputation points
    2021-07-28T12:33:52.717+00:00
  3. Teemo Tang 11,466 Reputation points
    2021-07-29T01:54:10.017+00:00

    KB5004298 and KB5004285, we only need to install one of them, install Monthly Rollup KB5004298 is enough. Before install KB5004298, make sure your server 2012r2 installed the latest SSU KB5001403.

    Let’s reset windows update components.
    Right click on the start button and select Powershell (admin) or Command Prompt (admin)
    Write the next hit enter after each line.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    After completed, restart computer and manually install standalone package KB5004298 from https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004298
    And manually install KB5004231 from https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004231

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  4. Ioannis Stavrakis 6 Reputation points
    2021-08-02T15:14:17.117+00:00

    I'm having the exact same issue. Did you manage to find a solution?

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  5. Steve R 1 Reputation point
    2021-11-29T02:15:10.597+00:00

    I reinstalled Edge and restored the above directories (both of which were deleted with other Flash components when Flash reached its use by date).
    The result was Windows still failed to update. I had done SFC and DSIM Restorehealth previously so decided to reset components. After components were reset, it updated without error. Resetting is not a first resort. There is a check procedure on the following website that will run you through the process:
    reset-windows-update-windows-10-1021.html

    If uncomfortable with the download, search elsewhere you should be able to find a manual process:
    duckduckgo.com

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