Hello,
Let us try starting Excel application in safe mode and check if it work as expected.
- Press the ‘Windows + R’ key on the keyboard.
- In the ‘Run’ window type Excel /safe and press ‘enter’.
Note: there is a space between the word Excel and the /
If Excel works as expected in application safe, then disable the add-in(s) by following the steps below and verify the status.
https://support.office.com/en-us/article/Work-with-Office-safe-modes-dedf944a-5f4b-4afb-a453-528af4f7ac72
Hope the information helps. Do reply if you need further assistance, we will be happy to help you.
Thank you.