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Mac User: Hyperlinks do not open from excel. I receive an Alert message, "An unexpected error has occurred"

Anonymous
2016-05-01T00:03:52+00:00

I have the latest Mac Book Air. I have Microsoft Office 2016. My hyperlinks in excel do not go to the web address for the hyperlink. I receive an message stating, "an unexpected error has occurred". How do I makes these hyperlinks work? Is it something I have to do in the web browser?

Thank you,

Michael

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2016-05-03T16:42:37+00:00

    Make sure your Mac has a working internet connection before checking for updates. Install Mac OS X updates followed by Office updates.

    Mac OS X updates:

    To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.

    Office Updates

    To get the update:

    1. Open any Office application:
    2. Make sure your Mac has a working internet connection
    3. Go to the Help menu and choose Check for Updates
    4. Let AutoUpdate check for and install updates
    5. Restart your Mac

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  2. Anonymous
    2016-05-01T17:36:38+00:00

    What happens if you copy the web address and paste in the browser, do the open with out any issues ?

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