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Download Problem

Anonymous
2016-06-16T03:06:53+00:00

I attempted my download of 365 package from University site and it started like it was going to download and then I got:

this site can't be reached

officecdn.microsoft.com's server DNS address could not be found.

Go to microsoft.com/

Search google for office cdn microsoft C1297A4786C44CIF 97FA 950631F94777

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-08-20T01:46:06+00:00

    I'm having the same issue. I am not able to install Office 365 Personal for the Mac on my home computer. When I click to "Install" from my account I get the following error: "officecdn.microsoft.com’s server DNS address could not be found." 

    I've tried this in different browsers with the same result. I can get to microsoft but can't get to the officecdn subdomain.

    Thanks

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  2. Jim G 134K Reputation points MVP Volunteer Moderator
    2016-08-22T15:58:28+00:00

    Try configuring your Mac to use a different DNS server. Google has one

    Get Started | Public DNS | Google Developers

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  3. Anonymous
    2016-06-16T22:55:14+00:00

    Looks like this could be a server side issue. Try after sometime and also using a different web browser and check.

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