error code 0x107

Question

I am getting an error code trying to open my Microsoft.  I tried opening other applications such as excel and power point and am getting the same error. Any ideas for me to try?

Answer 1

This is a new code that has sudden sprung to prominence. Several people have asked the same question and had lots of "me too" replies

• Code 0x107

Sorry, there was a Problem While trying to connect to your account

• Error code 0x107
• Correlation ID: {...}

• 
• Take a look at these 2 questions. They have a couple of suggestions for work arounds
• https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10/cannot-activate-account-error-code-0x107/5b94e547-8faa-4a76-866d-6226c30767cf

.

• https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10/error-message-0x107/cefc96db-f644-48db-a883-e11d03b9a23e

Answer 2

See the Article “Why do I get a "stopped working message when I start my Office application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Or

https://support.microsoft.com/en-us/kb/3091375

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.

BEFORE REMOVING THE OFFICE INSTALLATION,  MAKE SURE THAT YOU ARE ABLE TO LOG INTO YOUR ACCOUNT AND THAT OFFICE IS ASSOCIATED WITH IT!

If you actually have Office (locally installed) rather than the subscription version provided through Office 365, then you can't get Office through your Microsoft Account. Instead, see

https://products.office.com/en-us/download-back-up-restore-microsoft-office-products