Active Directory sync Erro

Question

Windows could not start the microsfot Azure AD Sync service on local computer,

Error 1069: Ther service did not start due to a logon failure.

Answer 1

Hi Dharmendra,

Please follow the steps below to troubleshoot it:

1. Click Start, type services.mscin the search box, and then press Enter.
2. Right click "Microsoft Azure AD Sync (AAD Connect)" or "Windows Azure Active Directory Synchronization Service (AAD Sync )" > click Properties.
3. Click the Log On tab.
4. Make sure that the account is set to the directory synchronization service account. For example: AAD_<nnnnnnnnnnnn> or MSOL_<nnnnnnnnnnnn>.
5. Click Start, type gpedit.msc in the search box, and then press Enter.
6. Expand Computer Configuration > Window Settings >Security Settings> Local policies > User rights assignment.
7. Confirm that the directory synchronization service account is added to the following policies:

Log on as a service

Log on as batch job

8. Confirm that the directory synchronization service account is not added to "Deny log on locally".
9. If you made changes to the local policy, please run "gpupdate /force" to update the policy.
10. If the issue persists after doing the steps above, please try to uninstall and reinstall sync tool.

Thanks,

Edward

Answer 2

Yes,

I had to reinstall the Microsoft AD sync tool again to make it work.

Thanks.

Dharmendra

Answer 3

Hi Dharmendra,

Are the steps above helpful for you?

Thanks,

Edward