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OneNote - placing cursor

Anonymous
2017-01-30T14:36:44+00:00

Hello I found a problem in OneNote. I run Windows 10 on my computer and use Microsoft 365. It seems it is impossible to place cursor in the middle of the word when I move the cursor over the word and click. The cursor appears 4 lines down. Any suggestions?

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  1. Anonymous
    2017-01-31T23:39:27+00:00

    Hello,

    If an Office application is not working correctly, sometimes restarting it will fix the problem. If that does not work, you may repair it. When you're done, you might need to restart your computer.

    Here's how you may repair an Office application from the Control Panel:

    1. Press the Windows key + X, then click Programs and Features.
    2. Right-click the Microsoft Office product you want to repair, and select Change.
      • Note: If you have a suite such as Office 365 Home, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel.
    3. From the How would you like to repair your Office Programs screen, select Online Repair to make sure everything gets fixed, and then select Repair. The Quick Repair option is available, which runs faster but only detects and then replaces corrupted files.
    4. Follow the instructions on the screen to complete.

    Keep us updated on the results.

    Regards.

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  2. Anonymous
    2017-01-31T21:54:51+00:00

    The Troubleshooter fo Windows apps failed to run. See attached messages.

    NoankStan

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  3. Anonymous
    2017-01-31T21:23:05+00:00

    Hello,

    You may run the Troubleshooter for Windows apps and see if it helps resolve the issue.

    Update us on the results.

    Regards.

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  4. Anonymous
    2017-01-31T14:46:22+00:00

    David:

    I have not done any significant changes except load Microsoft 365 onto my computer.

    I accessed OneNote from my browser and did not have the same problem

    Providing a screen shot would not show you the problem.

    I appreciate any help you can give me.

    BR-

    NoankStan

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  5. Anonymous
    2017-01-31T04:57:12+00:00

    Hello,

    We may need more information about the issue you are experiencing, kindly respond to the following questions:

    1. Have you done any significant changes prior to the issue?
    2. Have you accessed OneNote on a web browser and check if the issue persist?

    Also, kindly post a screenshot for us to take a look on the issue.

    We are looking forward in resolving your issue.

    Regards.

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