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Excel 2016 Equation editor

Anonymous
2017-01-23T16:03:09+00:00

Recently upgraded to Excel 2016.  The equation editor does not display proper character font (displays as boxes or squares instead of correct equation-see pic below).  Previous files with equations created with the editor also display boxes.   OS is Window 7 Enterprise.

![](https://learn-attachment.microsoft.com/api/attachments/cd0f3723-1773-4d25-94cc-939ef31f9814?platform=QnA)

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-01-24T05:54:00+00:00

    Hi Roy,

    We would like to ask some questions for clarification to know the best possible resolution to offer.

    • Have you tried running the Windows Update Troubleshooter? If no, kindly check this link to download the Windows Update Troubleshooter for Windows 7.
    • What are the troubleshooting steps you have done on your end?

    We look forward to your reply.

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