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Failed to install Office Pro Plus 2016 on Windows 10.
The setup program showed "Microsoft Office 2016 Professional Plus encounter an error during setup".
The last few lines are as follow
2017/04/20 15:20:23:667::[6548] Showing completion dialog.
2017/04/20 15:21:57:638::[6548] Reboot requested if needed.
2017/04/20 15:21:57:638::[6548] No reboot is needed.
2017/04/20 15:21:57:653::[6548] Catalyst execution finished: 04/20/2017 15:21:57. Return code: 1624.
2017/04/20 15:21:57:653::[6548] PERF: TickCount=713593 Name=RunSetup Description=End function
can anyone offer help? ;)
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, we also tried out clean boot but still cannot help.
Our final workaround is to re-install Windows 10.
Since you still have issues installing Office 2016, we suggest performing a clean boot on Windows 10. Performing a clean boot helps eliminate software conflicts that occur when you install or update a program. Go to this link for clean boot instructions.
Looking forward to your response.
We have browsed the link and tried out some of them, including the "easy fix" but still doesn't help.
Hi,
Microsoft has an article in which users may find solutions on how to troubleshooting Office 2016 installation issues. Click on this link to redirect you to the Troubleshoot installing Office 2016.
We are waiting for your feedback.