Can't Display Online Services? Server problem?

Question

'CAN'T DISPLAY ONLINE SERVICES. Sorry we had a server issue and can't display your connected services. Please try again.'  It seems that after installing Office 2016, none of the applications can connect properly.

I have a brand new PC Lenovo, Windows 10 home, office 365 plus, and I am a student. It has 480GB SSD, 8GB ram Intel i5 72000u memory 

I wish I had a picture, I can sync my drive however I cannot add my onedrive or sharepoint to any of my MS apps. Nor can I save to my onedrive from word, excel, and they also have trouble "not responding" for a minute or two?

In addition I would try to 'sign in" via the yellow sign in button at the top of the document and in the sharepoint/onedrive prompt. I enter my email and password. And then the prompt disappears. But nothing changes.

I can log in to my office 365 plus account in chrome, IE, and firefox, including my drive. However I cannot connect my office apps with my drive.

Yes, my profile is a basic outlook email, the office subscription is office 365, solely mine. Yes its a student version, no I did not reach the install limit and yes I disactivated the other license not in use.

I have tried installing/uninstalling office a couple times, I have restarted the computer. Mulitple times.

I have contacted  university its, the store where I bought the computer,  microsoft, etc without an answer.

Please help me I am stressed out and having anxiety over this.

Answer 1

Hi,

Based on the description that you’ve provided, we’ll need more information to properly address your concern. To isolate your concern, we’d like to ask a few questions:

• Are you using Proxy or VPN for your Internet connection?
• Have you tried updating all security information on your Microsoft Account?
• Did you install the latest Windows update? Click Start > type check for updates in the search box and click the first result > click Check for Updates.

In the meantime, we suggest that you run the Network troubleshooter on your computer. To do this, follow the steps below:

1. Go to Control Panel and click Network and Internet.
2. Select Network and Sharing Center and click Troubleshoot problems.
3. Run these Internet troubleshooters one-by-one and click Next.

We’ll wait for your response. Any additional input from your end would be highly appreciated.