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The server couldn't complete this action. Error Code: 0x803d0005

Anonymous
2018-03-31T15:00:13+00:00

OneNote was doing syncs just fine until earlier this week (today 31MAR18) - and now I get an error - almost like an authentication error - but no matter what links are provided for resolution - no joy. I even tried to share another notebook - and the share is not working either.

what happen?

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2018-04-03T05:22:03+00:00

    Hi Michael,

    Have you referred to my suggestion? Do you need assistanace?

    Regards,

    Sky

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  2. Anonymous
    2018-03-31T15:51:45+00:00

    Hi Michael,

    Please see if the article helps.

    If not, please clarify the following information:

    1.Is the OneNote notebook not synced , or just some sections/Pages?

    2.Before you get this error, what operation did you do, such as Office update, Windows update...?

    3.Capture screenshots of the authentication error and the location where you type it.

    4.Is notebook yours or shared by other users? If it is yours, please go to the location through the browser (OneDrive for Business library or SharePoint Online library) -> check if the same Online notebook can be opened.

    5.How did you share the notebook, through the browser or OneNote client? Any messages about the error.

    Regards,

    Sky

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