Why document properties > file path missing for a non-network file?

Question

I'm stumped. I use the document properties to quickly capture a document's file path to paste as a hyperlink. I'm finding that SOME files, saved on my local PC instead of a network location, are missing the file path under File>Info. (Normally, I just click on the file path and get the shortcut menu of "copy link to clipboard.") Curiously, there are other locally saved files on my PC that do NOT have the file path missing under File>Info.

Does anyone have a fix for this weirdism?

Answer 1

Hello Ma. Lau.....I went to take a screenshot of the offending document and now I CAN copy see and copy the link. So whatever weird thing was happening before it has resolved itself.

thanks anyhow for trying to help.

Happy holidays!

Answer 2

Thank you for getting back to us with the updated status of your concern.

We are glad to know that you can now use your Word application. We appreciate the time and effort spent in resolving the above issue.

If there's anything else that we can help you with, please do not hesitate to reply here and we will further assist you.

Answer 3

Hi,

Your concern might be caused depending on how you save the file. For us to better isolate the issue, we would like to know the following information:

• Are you encountering the issue on all of your Word document only?
• What is the Office suite installed on your device? Are you using Office 365?

Kindly send us a screenshot of where are you trying to copy the file path. This can help us get a better view of your concern.